• Data Management Associate

    Job Location(s) UK-Harrogate
    Job Number
    Job Category
    Clinical Data Management
    Position Type
  • Job Overview

    The Account Associate I is an entry level position in the global data management solutions group, learning the tasks required of setting up studies in data collection software systems.

    • General Duties
      • Learns to schedule workload to ensure internal operational groups’, study direction’s, and the client’s expectations for conducting studies are upheld
      • Learns to use software tools to efficiently and accurately complete job duties. Types of software include word processing, spreadsheet, data collection and tabulation, collaboration/sharing, and database applications.
    • Study Account Setup
      • (90%) Trains on duties required to setup study accounts in data collection software systems. Tasks to be learned may include, but are not limited to:
        • Learning how to obtain and review study documents (e.g., protocol, amendments) to gather information on pertinent study details
        • Learning to setup and quality check (QCing) study accounts to ensure compliance with study director/client directives and regulatory requirements, when appropriate
        • Learning to update, modify, and correct study accounts with appropriate directive and documentation (e.g., audit trail)
        • Learning to consider peer review comments received
        • Learning to address inquiries from operational staff, complete rush requests, and support various study designs and teams from multiple sites and departments
      • (5%) Trains on software testing and validation activities. Initial training will include executing test scripts and maintaining documentation in accordance with Covance Unified Systems Life Cycle (CUSLC) methodology which complies with General Principles of Software Validation issued by the FDA.
      • (5%) Performs other duties as assigned.

    Education / Qualifications


    Bachelor’s degree or equivalent experience. Degree and/or experience in science, especially with nonclinical studies, preferred. Additionally for UK: A minimum of English, Maths, and Science GCSEs, but preferably A level or above.


    Minimum Required:

    • Basic knowledge of office software (e.g., Microsoft® Office, especially Word and Excel; Adobe® Acrobat®)
    • Attention to detail, time management skills, and organizational skills
    • Experience using Pristima would be an advantage 


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