• HR Service Delivery Counselor

    Job Location(s) PL-Warsaw
    Job Number
    Job Category
    Human Resources
    Position Type
  • Job Overview

    We are currently looking for an HR Service Delivery Counselor based in our Covance office in Warsaw, Poland who will be supporting primarily the HR related activities for our site in Germany, so knowledge of fluent German and English is a must.




    • May deliver regional administrative support for HR activities (e.g., Personnel files, On/Off boarding)
    • Receives inquiries and may serve as regional point of contact for manager/employee inquiries
    • Workload fulfillment for Service Delivery activities (e.g., Offer administration, lif cycle support, etc)
    • Entry of information into administration and tracking systems (e.g., Successfactors, PSHR, Case Mgmt, etc)
    • May provide input to internal and external providers, like payroll, venefits, etc
    • May produce reports and maintain organisational charts as required by the business
    • May Administer leave tracking/sickness reports and processing
    • Accountable to service delivery performance/satisfaction measures, expectations and standards (qualitative/quantitative)
    • May include HR Admin work unique to business or site/geography
    • May include Local liaison between business and Service Delivery, People Services Center
    • May include support to Local Managers, Employees, HR
    • Fullfill any other HR duties as required by the HR department


    Education / Qualifications


    • Degree, or equivalent combination of education, training and work experience
    • AA accepted w/Experience or HR focus



    • Minimum 0 – 1+ years’ experience as Human Resources Coordinator or equivalent comobination of education and experience
    • Demonstrated ability to gain knowledge of HR disciplines and processes as well as business operations
    • Must be customer-focused and comfortable working with a diverse group of people
    • Good relationship management skills
    • Familiar with MS Office suite, particularly Excel, PowerPoint and Word


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