Senior Client Services Associate job. Harrogate. Request for Information, RFI. Quotations. Early Development. Toxicology. Safety Assessment. Bioanalytical Services.
As an integral part of everything we do, our employees make a difference in the lives of millions of people… and you will too.
If you want to accelerate your Client Services career, think long term and the possibilities we can offer you: we have helped the pharmaceutical industry develop more medicines worldwide than any other company, including the top 50 best-selling drugs on the market.
We are looking for our next Senior Client Services Associate to join our Early Development Client Services team, office-based in Covance Harrogate.
The mission of the Client Services Team is to efficiently manage Request for Proposals and quotation requests from clients, providing accurate information and supporting our Sales Team to win new business by writing responses that are consistent, compelling and award-winning.
You will independently handle strategic parts of the quote, proposal and Request For Information (RFI) development process, identifying and resolving issues around client inquiry requirements and Covance capabilities.
In this job, we´ll trust you to be a bridge between our sales, scientific operations, finance and contracts teams to building consistent proposals for our clients.
You will establish clear timelines to meet client requirements, anticipating obstacles and providing proactive solutions.
Your accuracy will be essential:
You will have the opportunity to act as primary customer interface, clarifying baseline RFI/quote information, proposal delivery logistics, etc.
If your next professional step is finding a role in which you can amplify the “voice” of the customer and energize varied functions to rally around client needs, then Covance is the place for you!
Explore this job as Senior Client Services Associate with us and see why more than 90% of the top 20 global pharmaceutical companies are repeat customers and why Covance leads the way in bioanalytical capabilities and solutions (being the #1 ranked bioanalysis services provider) … we can offer you not only a job, but a stable, long-term international career.
Bachelors Degree in a life science, business, finance or similar field is needed.
Our ideal person brings direct experience in a clinical research/pharmaceutical environment, preferably contributing to client RFIs and quotes, or having other Client Management experience in the CRO, Big Pharma, Emerging Biotech or health sectors.
On any given day you will help to build several quotes and RFIs while orchestrating the activity of several internal teams and having client interaction. This is why we need: